Customer Service Manager
Company: VirtualVocations
Location: Racine
Posted on: March 23, 2025
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Job Description:
A company is looking for a Customer Service Manager to lead
customer support and service operations.
Key Responsibilities:
Develop and execute customer service strategies to enhance customer
satisfaction
Lead, mentor, and inspire a team of patient service
representatives
Establish performance metrics, monitor KPIs, and drive continuous
improvement
Qualifications:
Bachelor's degree in Business, Management, or a related field
Experience in customer service leadership roles
Proven ability to lead and develop teams in a fast-paced
environment
Proficiency in customer service software and CRM systems
Keywords: VirtualVocations, Racine , Customer Service Manager, Executive , Racine, Wisconsin
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