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Remote Member Services Advocate

Company: VirtualVocations
Location: Racine
Posted on: April 1, 2025

Job Description:

A company is looking for a Remote Member Services Advocate.
Key Responsibilities

Support all lines of insurance processing, including generating enrollments and providing exceptional customer service
Handle member inquiries and resolve issues, reflecting the Member Experience philosophy
Enroll members in coverage and assist management with member complaints

Required Qualifications

High School degree required; some college coursework preferred
Minimum 2 years of experience in a customer service role, preferably in insurance or call center
Basic understanding of life insurance operations and products preferred
Ability to perform accurate mathematical calculations
Flexibility to work overtime and weekends as needed

Keywords: VirtualVocations, Racine , Remote Member Services Advocate, Other , Racine, Wisconsin

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