TARGET OPTICAL EYECARE ADVISOR

Company: LUXOTTICA OF AMERICA INC
Location: Madison
Posted on: October 26, 2024

Job Description:

JOB REQUIREMENTS: Requisition ID:847835 At Target Optical, we help people see and look great - and have a blast doing it! We make caring for people\'s vision fun. There\'s always more to see at Target Optical - more style, more fun, and more opportunities to find a career that fits your already-full life. Put your career in focus with us! GENERAL FUNCTION The Eyecare Advisor Member creates exceptional value in the lives of patients by delivering exceptional patient service and ensuring all patients receive the highest quality of care. Enthusiastically satisfies patients all the time through exceptional service. MAJOR DUTIES & RESPONSIBILITIES Greets customers without delay when they enter the location. Shows urgency in providing service to customers and satisfying their needs. Determines the reason for the customer\'s visit; in store explains how to shop at Target Optical; in Doctor\'s office explains all required paperwork, tests, products and services as well as the appropriate time frame. Is attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with optician, Doctor or Retail Management when necessary. Shows patience and courtesy to indecisive or difficult customers and patients. Performs work accurately and thoroughly despite time pressure and customer volume. Identifies situations involving unsatisfied customers and acts quickly for resolution. Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures. Handles and files all patient records in an organized and efficient manner. Places contact lens orders, processes shipments and properly submits invoices for payment. Accurately operates the POS system, when required, collecting proper payment following Takes pride in the appearance of the store and shows initiative in keeping the displays clean, attractive and organized. Informs management of potential safety opportunities. Demonstrates safe work practices. Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately. RETAIL Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and... For full info follow application link. We are an Equal Opportunity Employer. ?All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/D57357A393BF4BAD

Keywords: LUXOTTICA OF AMERICA INC, Racine , TARGET OPTICAL EYECARE ADVISOR, Other , Madison, Wisconsin