Director of Digital Customer Success
Company: VirtualVocations
Location: Racine
Posted on: March 25, 2025
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Job Description:
A company is looking for a Director of Digital Customer
Success.
Key Responsibilities
Develop and execute a comprehensive digital customer success
strategy
Define and track key performance metrics to enhance the customer
journey
Lead and mentor a high-performing team of Customer Success
Managers
Required Qualifications
3+ years in a Director (or higher) role with experience leading
global teams
Deep understanding of digital customer experience trends and data
analytics
Expertise in process optimization and strategic planning
Experience in agile decision-making within fast-paced
environments
Commitment to fostering an inclusive environment for diverse
backgrounds
Keywords: VirtualVocations, Racine , Director of Digital Customer Success, Executive , Racine, Wisconsin
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