Account Management Director
Company: VirtualVocations
Location: Racine
Posted on: March 21, 2025
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Job Description:
A company is looking for a Director of Account Management
EMEA.
Key Responsibilities
Lead and optimize the Account Management team to maximize customer
retention and revenue growth
Develop and implement strategies for customer retention and
expansion while identifying key customer experience indicators
Collaborate with internal teams to enhance customer engagement and
manage relationships with clients
Required Qualifications
7+ years of leadership experience in Customer Success or Account
Management within a startup or SaaS environment
Proven success in exceeding expansion and retention targets
Strong leadership skills in building and managing high-performing
teams
Experience negotiating diverse customer accounts from SMB to
enterprise
Ability to develop strategic plans and optimize processes for
scalability
Keywords: VirtualVocations, Racine , Account Management Director, Executive , Racine, Wisconsin
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