Senior Client Account Manager, Large Customer Sales (CPG)

Company: Tbwa Chiat/Day Inc
Location: Chicago
Posted on: November 6, 2024

Job Description:

Chicago, ILReddit is a community of communities. It's built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 82M+ daily active unique visitors, Reddit is one of the internet's largest sources of information. For more information, visit redditinc.com.We are looking for a Senior Client Account Manager to join the CPG vertical of our Large Customer Sales team. This person will closely collaborate with a Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.This role is required to be based out of either New York, NY or Chicago, IL.Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your client's marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth.
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners.
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary.
• Educate brands and media agencies, effectively communicating Reddit's value proposition and best practices for advertising on the platform.
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans.
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles.
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations.
• Proactively seek and represent client needs and asks to cross-functional stakeholders.
• Shape Reddit's native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders.Required Qualifications:
• 7-12 years of experience in advertising sales and account management.
• Strong understanding of customer marketing funnel and traditional marketing ecosystem.
• Expertise with performance/direct response campaigns.
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners.
• Tenacious and entrepreneurial approach to working through product, process, and client challenges.
• Experience cultivating strong relationships with external partners.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced and unstructured work environment.
• High attention to detail.
• Proficiency in Excel preferred.
• BA / BS degree or equivalent work experience.Pay Transparency:This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.The base pay range for this position is:$135,120 - $189,200 USDReddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.
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