Associate Director, Business Transformation - NetSuite
Company: Cross Country Consulting
Location: Chicago
Posted on: October 29, 2024
Job Description:
By joining our rapidly growing Technology-Enabled Business
Transformation practice you will serve as a trusted partner to our
clients. You'll bring your first-hand experience, unique
perspectives, and functional knowledge to deliver tailored
integrated solutions that solve today's challenges and set the
foundation for future success. With support from experienced
leaders and a dedicated coach, you will join a collaborative
community that invites you to contribute beyond the scope of client
delivery.What You'll Do:
- Oversee client accounts, projects, and engagements to include
managing work plans, staffing, timelines, and budgets across all
lifecycle phases, while leading consulting engagements that include
high-level process analysis, recommendations, and transactional
flow analysis, all within an integrated project plan
- Lead cross-functional project teams, including NetSuite
consultants, developers, and client stakeholders, to achieve
project goals
- Collaborate with clients to capture business requirements,
spearhead Business Requirements Documentation, and contribute to
project plan development
- Proactively identify and address project risks and issues,
implementing effective mitigation strategies
- Conduct post-implementation reviews to identify improvement
opportunities and integrate lessons learned into future
projects
- Act as a NetSuite Subject Matter Expert (SME), providing
strategic guidance to both project teams and clients
- Maintain and update process diagrams, documentation, and best
practices for NetSuite configuration
- Regularly meet with team members to prioritize tasks, monitor
progress, and assess the need for additional resources
- Recognize and address out-of-scope customer requests, present
mutually beneficial solutions, and help set realistic
expectations
- Define User Acceptance Testing (UAT) scenarios and ensure
successful customer testing throughout the implementation
- Guide customers through the change management process,
providing resources and strategies to ensure a smooth and effective
transition.
- Actively participate in business development opportunities and
market a full range of services to prospective clients including
using existing relationships to generate new opportunitiesWhat
You'll Bring:
- 9+ years of experience in professional services with at least 5
years of experience leading and managing NetSuite
implementations
- Proven ability to efficiently manage multiple projects,
schedules, and tasks concurrently, ensuring timely delivery and
optimal results
- Experience mentoring and developing junior team members and
helping project teams resolve issues
- Consistent success in building and developing strong client
relationships
- NetSuite Suite Foundation, Administrator or ERP Consultant
Certification or equivalent experience preferred
- Proficient in Excel, Word, PowerPoint, Outlook
- Qualifications:
- Bachelor's degree in Accounting, Finance, Business
Administration, Information Systems, or related field from an
accredited universityFor applicants located in Chicago, IL,
CrossCountry Consulting is required to include an estimate of the
compensation range for this role. The following range takes into
account a wide range of factors including but not limited to,
skills, experience, education, licenses, certifications, business
needs, and internal equity. An estimate of the current range is
$120,000 - $254,000 per year + annual bonus + additional
benefits.
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Keywords: Cross Country Consulting, Racine , Associate Director, Business Transformation - NetSuite, Executive , Chicago, Wisconsin
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