SR. PRODUCT MANAGER - ZELLE
Company: Early Warning Services
Location: Chicago
Posted on: October 27, 2024
Job Description:
At Early Warning, we've powered and protected the U.S. financial
system for over thirty years with cutting-edge solutions like
Zelle, Paze, and so much more. As a trusted name in payments, we
partner with thousands of institutions to increase access to
financial services and protect transactions for hundreds of
millions of consumers and small businesses. Positions located in
Scottsdale, San Francisco, Chicago, or New York follow a hybrid
work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess
the eligibility to work in the United States, for any employer, at
the date of hire. This position is ineligible for employment Visa
sponsorship. Overall Purpose The Senior Product Manager is the
champion responsible for evaluating and determining the product(s)
and/or features to be built and delivered to our customers. The
role will build, align, and motivate a cross functional team to
develop a common understanding of the customers' pain points and
the passion to solve issues and develop innovative solutions that
delight customers. The role may lead multiple products. Essential
Functions
- Visionary and Strategist: Builds the right cross-functional
team to obtain a common understanding of customer pain points,
empathy and excitement for solving customer issues and driving
product revenue. Articulates product strategy and vision across the
enterprise across multiple products.
- Customer Passion and Advocacy: Brings the customer viewpoint to
the product design process with a demonstrated competency to
actively listen to customer feedback across all touchpoints and
channels; to routinely leverage this feedback into insights; and to
build products and services that delight and inspire.
- Creative Problem Solver: Works closely with marketing,
research, analytics, design and development partners, uses
technical savvy and customer insights to develop real world
solutions working in a highly collaborative environment. Uses
insights about the market and industry to drive development of
value-added solutions for customers.
- Commitment to Risk Management: Oversees the integration of
strong risk and security controls. Ensures compliance to laws and
regulations.
- Technical Understanding: Able and adept at working directly
with the technologists to deliver market solutions. Clearly defines
requirements, grooms user stories, motivates technical teams and
partners with technology closely.
- Support the company's commitment to risk management and
protecting the integrity and confidentiality of systems and data.
Minimum Qualifications
- Education and/or experience typically obtained through
completion of a bachelors degree.
- 9 or more years of related work experience OR post-secondary
degree and at least 4 years of related work experience
- Demonstrated experience in design thinking and agile
development process and methodology
- Demonstrated leadership experience and cross functional
collaboration experience
- Proven experience in and passion for building and delivering
great products
- Demonstrated experience in setting a product strategy, roadmap
and in meeting product revenue targets
- Excellent listening and execution skills
- Background and drug screen Preferred Qualifications
- Master's degree
- Certifications in design thinking and/or agile.
- Prior experience working in payments, financial services or
similar regulated industry.
- People management experience. The above job description is not
intended to be an all-inclusive list of duties and standards of the
position. Physical Requirements Early Warning works together in a
highly collaborative office environment. As such, working
conditions consist of a normal office environment. Work is
primarily sedentary and requires extensive use of a computer and
involves sitting for periods of approximately four hours. Work may
require occasional standing, walking, kneeling and reaching. Must
be able to lift 10 pounds occasionally and/or negligible amount of
force frequently. Requires visual acuity and dexterity to view,
prepare, and manipulate documents and office equipment including
personal computers. Requires the ability to communicate with
internal and/or external customers. Employee must be able to
perform essential functions and physical requirements of position
with or without reasonable accommodation. Candidates responding to
this posting must independently possess the eligibility to work in
the United States at the date of hire. The pay scale for this
position in: Phoenix, AZ and Chicago, IL in USD per year is:
$140,000 - $160,000 San Francisco, CA and New York, NY in USD per
year is: $160,000 - $180,000 This pay scale is subject to change
and is not necessarily reflective of actual compensation that may
be earned, nor a promise of any specific pay for any specific
candidate, which is always dependent on legitimate factors
considered at the time of job offer. Early Warning Services takes
into consideration a variety of factors when determining a
competitive salary offer, including, but not limited to, the job
scope, market rates and geographic location of a position,
candidate's education, experience, training, and specialized skills
or certification(s) in relation to the job requirements and
compared with internal equity (peers). The business actively
supports and reviews wage equity to ensure that pay decisions are
not based on gender, race, national origin, or any other protected
classes. Additionally, candidates are eligible for a discretionary
bonus, and benefits. Some of the Ways We Prioritize Your Health and
Happiness
- Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and
vision plans as well as company contributions to your Health
Savings Account (HSA) or pre-tax savings through flexible spending
accounts (FSA) for commuting, health & dependent care
expenses.
- 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor
Match on your first 6% deferral immediately upon eligibility.
- Paid Time Off -Unlimited Time Off for Exempt (salaried)
employees, as well as generous PTO for Non-Exempt (hourly)
employees, plus 11 paid company holidays and a paid volunteer
day.
- 12 weeks of Paid Parental Leave
- Maven Family Planning - provides support through your Parenting
journey including egg freezing, fertility, adoption, surrogacy,
pregnancy, postpartum, early pediatrics, and returning to work.
AndSOmuch more! We continue to enhance our program, so be sure
tocheck our Benefits page herefor the latest. Ourteamcan share more
during the interview process! Pursuant to the San Francisco Fair
Chance Ordinance, we will consider for employment qualified
applicants with arrest and conviction records. Early Warning
Services, LLC (Early Warning) considers for employment, hires,
retains and promotes qualified candidates on the basis of ability,
potential, and valid qualifications without regard to race,
religious creed, religion, color, sex, sexual orientation, genetic
information, gender, gender identity, gender expression, age,
national origin, ancestry, citizenship, protected veteran or
disability status or any factor prohibited by law, and as such
affirms in policy and practice to support and promote equal
employment opportunity and affirmative action, in accordance with
all applicable federal, state, and municipal laws. The company also
prohibits discrimination on other bases such as medical condition,
marital status or any other factor that is irrelevant to the
performance of our employees.
Keywords: Early Warning Services, Racine , SR. PRODUCT MANAGER - ZELLE, Executive , Chicago, Wisconsin
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