Retail Cosmetics Counter Manager - Kiehls, Oak Brook Center - Full Time
Company: Macy's
Location: Oak Brook
Posted on: October 17, 2024
Job Description:
Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with
bold representation for all. This is our Mission Every One. We know
that each person here is unique. So we respect and invest in each
individual to create growth, pride, and satisfaction. If we are
able to bring our whole selves to work, it translates into a more
abundant and wider array of ideas and energy for all to benefit
from. Our success will be built on amazing colleagues, working
together.
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Job Overview
As a Counter Manager in the Macy's Cosmetics Department, you will
be responsible for managing all aspects of a cosmetics line,
including coaching a team of skilled Beauty Advisors. You will also
engage with customers to learn about their beauty and style
choices, enhance your creativity through customer consultation and
make-up and product application, and feel satisfied when your
skills and passion for beauty help you and your team reach sales
targets. -
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What We Can Offer You
- An inclusive, challenging, and refreshingly fun work
environment
- Competitive pay and benefits rooted in principles of
equity
- Performance incentives and annual merit review
- Merchandise discounts
- Health and Wellness Benefits across medical, dental, vision,
and additional insurance
- Retirement Savings Plan with 401k match opportunity
- Employee Assistance Program (mental health counseling and
legal/financial advice)
- Resources for continuous learning, career growth, and
leadership development
- Paid Time Off -
- Fully-Funded education benefits - may include 100% of tuition,
books, and fees
- Colleague Resource Groups (CRGs) and give-back/volunteer
opportunities
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What You Will Do
- Inspire teamwork to reach sales goals and elevate the customer
experience
- Create lasting connections with customers who are passionate
about cosmetics, beauty, and fragrance
- Review and analyze business performance of daily, weekly,
monthly, seasonal, and annual sales results
- Develop and implement business driving events to achieve
department goals
- Supervise proper presentation, organization, storing, and
replenishment of stock
- Sell merchandise through effective customer service techniques
and professional selling skills to reach personal productivity
goals
- Meet and exceed your own and the company's sales goals
- Work well with vendors to get the best business
outcomes
- Manage vendor events and promotions, including scheduling and
execution
- Maintain compliance with all hygiene standards
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Skills You Will Need
- Leadership: Demonstrated ability to lead a team effectively,
providing guidance, support, and coaching to drive performance and
engagement.
- Subject Matter Expertise: Proficiency in vendor line(s) and
beauty trends serving as a knowledgeable resource in this
area.
- Analytical Skills: Capability to utilize metrics and analyze
detailed reporting to develop action plans for achieving sales
goals.
- Communication: Strong communication skills, both written and
verbal, to facilitate open and continuous communication within the
team and across functional lines.
- Interpersonal Skills: Excellent interpersonal skills, with the
ability to work effectively with colleagues at all levels and
across departments.
- Creativity and Strategic Thinking: Ability to think creatively,
strategically, and technically to address business challenges and
opportunities.
- Detail Orientation: Careful attention to detail in handling
daily tasks, examining reports and making sure business goals are
met
- Collaboration: -Partnership with the Prestige and total Beauty
team to drive line sales and deliver the customer experience
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Who You Are -
- Able to coach and provide feedback to Beauty Advisors to exceed
daily goals
- Possess a passion and a business-minded attitude to succeed in
a performance-based setting
- Able to resolve customer problems in a constructive and
forward-looking way and of managing multiple tasks at once in a
fast-paced environment -
- Enthusiasm for the beauty industry and the skills to provide
outstanding customer care -
- Strong organizational skills to manage multiple tasks at once
while maintaining superior results
- Flexible and able to use sound judgment in ambiguous
situations
- Flexible availability, including days, evenings, weekends and
holidays, with regular, dependable attendance and punctuality
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- 3 to 5 years of relevant work experience
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Essential Physical Requirements:
- Prolonged periods (at least two consecutive hours) of
standing/walking around the store or department
- Frequent use of computers and handheld electronic
equipment
- Reaching, including above eye level, crouching, kneeling,
stooping and color vision.
- This position requires lifting, constant moving, standing,
reaching with arms and hands, stooping, kneeling, crouching, and
climbing ladder. -
- Lifting and moving items weighing up to 25 lbs.
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About Macy's
Now is an exciting time for a Macy's career as we continue to focus
on creating exciting and memorable experiences for every Macy's
customer, whether their journey starts online or in the store. Our
opportunities in Sales, Merchandise, Operations, Customer Service,
Warehouse, Marketing, and other areas let you express your
creativity and commitment to excellence, grow your career and make
a difference to your Macy's colleagues and customers.
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Bring your creativity, energy, and ideas to the Macy's team - Apply
Today!
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BEAUTY00
-This position may be eligible for performance-based
incentives/bonuses. Benefits include 401k,
medical/vision/dental/life/disability insurance options, PTO
accruals, Holidays, and more. Eligibility requirements may apply
based on location, job level, classification, and length of
employment. Additional benefit details are available at
macysJOBS.com.
Keywords: Macy's, Racine , Retail Cosmetics Counter Manager - Kiehls, Oak Brook Center - Full Time, Executive , Oak Brook, Wisconsin
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